HOW TO ORDER &
FAQs
How to Order
1. Login / Sign up
New customer: sign up with your email, Facebook or Google account
Existing member: log in with your account
3. Receive email
Our system and staff will send you an order confirmation via email account that you use to log in
Member log in with Facebook: we will send the order confirmation to the email you use to register your Facebook account
5. Shipping & Delivery
We will ship your order within 3 business days after verifying your payment. Generally, you will receive your products in approximately 7 business days.
Delivery to provinces and remote areas: Logistic company will get in touch with you again
Items in production: Our staff will get in touch with you
2. Shop & Fill in details
Add your products to cart then view your cart, check out and fill in the form to place an order
4. Make Payment
Notify your payment via our LINE@, Facebook or simply reply to our staff from your email
For fast and efficient order processing please remember to tell us your order number
Frequently Asked Questions
How do I order products online?
Follow easy and simple steps to order your favorite products online here click
How do I pay for my order?
After finishing your order process on the website, you will receive a summary with payment information from our system and from our staff via your registered email
Is there a product warranty?
We offer a limited warranty for products purchased through this website please refer to terms & conditions
Is there a delivery/shipping service?
Delivery / Shipping service available nationwide in Thailand please refer to our shipping/delivery service or contact us for further details
When will I receive the products?
Approximate schedule Bangkok & Metropolitan areas: 3-7 business days, other provinces: 7-10 business days please contact our staff for specific shipping details of your order
How do I track my order status?
System will automatically update your shipping status to your email 1 business after your order has been shipped. If you are using your Facebook account to log in, the email will be sent to your Facebook email.
Do you ship internationally?
Please tell us your interested products and shipping address. Our staff will be delighted to give you a quotation and help you arrange the shipping. contact us
I forget my user name / password
Please click forgot password link at the log in page. Your password is your private information hence our staff does not have access or storage of it. In case you need further assistance please contact us
I do not receive the email
Sometimes emails may be filtered by your inboxes, kindly check your spam / junk mail and other inboxes or let us know your order details so we can help you with any order information you need